Question 1

Do you really answer your own phone?

Accepted Answer

Yes. We answer, and if the crew is out on a job, you get a call back the same day. A real person who knows the work, every time.

Question 2

What happens when Bill comes out?

Accepted Answer

He walks the whole property, finds where the water actually goes wrong, and gives you a straight written assessment of what it takes to fix it. No pressure and no sales pitch.

Question 3

Are you insured?

Accepted Answer

Yes. We carry the insurance any homeowner should require before letting a crew work on their property. We will provide proof on request.

Question 4

Do you do lawn mowing or general landscaping?

Accepted Answer

No. We focus on drainage, basement waterproofing, and snow removal. That focus is why the work holds.

Question 5

Do you plow residential driveways?

Accepted Answer

No. We plow large commercial and industrial properties only, lots, access roads, and loading areas. If you manage a property that needs reliable plowing, reach out before the season and we will set up a contract.

Question 6

How soon can you come look?

Accepted Answer

Usually within the week. If it is an active leak or a flooded basement, call right away and we will move faster.

Question 7

How do you take payment?

Accepted Answer

Check, ACH, credit card, and cash. Whatever is easiest for you.

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